Customer Service
Online inquiry
For online consultation, please contact customer service or send an email to contact us
Registration and Login
1. Enter the registration page, click on register account, and enter the user registration page.
2. Fill in the email, verify, click the registration button, and the account registration is successful.
After successful registration, you can log in to the website to experience one-stop electronic component procurement services.
Shopping process
1. Select the product, click "Add to Cart", choose "Go to Cart for Settlement", and enter the shopping cart
2. Confirm the order information, click "Go to Settlement" on the shopping cart page to enter the order settlement page, fill in the receiving information, payment method, invoice information, and confirm the product information.
Service Agreement
1. This website will provide services based on the collection and use of identifiable personal information. This website will only collect and use your personal information in accordance with this privacy policy and only when necessary to provide you with the services you request, unless otherwise specified by you. Without your consent, this website will not use your information for any other purpose.
2. The prices, quantities, availability, and other product information on the website may change at any time based on market conditions and sales. If you have any questions, please contact customer service in a timely manner. Due to the large amount of product information on the website, although the website will make every effort to ensure the accuracy of the product information you browse, due to objective reasons such as network and computer terminal compatibility, the information displayed on our website may have certain lag or errors due to system upgrades or new functional versions. Please be aware of and understand this situation.
Payment method
We offer multiple settlement methods for you, and you can choose the appropriate payment method according to your situation.
Delivery method
We offer multiple delivery methods for you, and you can choose the appropriate payment method according to your situation.
The delivery of all products on this website is entrusted to third-party courier companies for transportation, and the provided delivery dates and times are only approximate estimates.This website does not assume responsibility for delayed delivery or inability to deliver orders due to the following circumstances:Due to incorrect information provided by the user, incomplete address, and other reasons;If no one signs for the goods after they are delivered, resulting in the inability or delay of delivery;Caused by changes in circumstances;Caused by force majeure factors, such as natural disasters, traffic restrictions, sudden wars, etc.Shipping instructions
According to national customs regulations:
Imported integrated circuits (ICs) are exempt from tariffs
Non integrated circuit components such as relays, bandpass filters, attenuators, various modules, cables, etc. may require an additional 3% -12% tariff.
Switches, fuses, gas discharge tubes, etc. require inspection and 3C certification fees.
If the order you submit includes models that require payment of customs duties or other customs clearance fees, our customer service staff will notify you immediately and inform you of the relevant matters for payment.
After-sale service
Dear user, hello! Reliable product quality is our promise to you! The user's selection and purchase of related products indicate that the user is aware and familiar with the use and characteristics of the product, and meets the user's product needs. This website does not assume any responsibility for the user's selection. The above description does not apply to damages caused by external factors, including but not limited to: accidents, abuse, unreasonable use, misuse, power issues, failure to use and/or store and/or install products according to product instructions, failure to perform required preventive maintenance, normal wear and tear, natural disasters, fires, floods, wars, violent acts, or any similar events.
If there are quality issues, please submit an application within 60 days after receiving the goods. If there are non quality issues, please submit an application within 15 days after receiving the goods. If there are other situations, please contact customer service personnel for handling!
